Ocean Hotel Shanghai, Shanghai

The hotel offers a mix of positives and negatives. The rooms were amazing but slightly warm, equipped with useful amenities. The service varied from enthusiatically helpful to extremely rude. The location was nice and relaxing with easy access to downtown Shanghai. The dining experience had its pros and cons, being great but also hectic. Overall, a decent stay with a few ups and downs.

The hotel is located in Shanghai downtown, offering functional and clean rooms with some unnecessary furniture. While it could improve on customer service, the spacious room includes a very comfortable sitting area and amenities like a double bed, kettle, hairdryer, fridge, safe, TV, slippers, and dressing gown.

This hotel had very spacious rooms with an excellent layout, appearing clean and tidy, though could benefit from a little updating. The view of the city streets was nice, and the room itself was very large, modern, and well furnished. The service from the professional and polite staff was commendable, but there were some issues with certain staff members. The location was rated highly for its easy access to downtown Shanghai and the riverfront despite lacking in hospitality and food quality. The dining experience offered a good variety of Western and Chinese selections, though it fell short of some expectations. The facilities were standard but could use some improvements.

The hotel rooms were small but functional, comfortable, and clean, offering useful amenities like a double bed, kettle, hairdryer, fridge, safe, TV, slippers, and dressing gown. The service was mixed with very helpful and pleasant staff but some slow and unfriendly encounters. The location was relaxing but a bit dated, while the dining experience was enjoyable with plenty of tasty options. The facilities were good overall.

I absolutely loved my stay at the hotel! The rooms were nice and clean, and I had a fabulous city view. The service from the helpful and pleasant staff was top-notch, creating a warm atmosphere. The location was perfect for exploring downtown Shanghai and the riverfront, with easy access to the subway and many attractions. The dining experience offered a variety of tasty options. However, there were a few communication challenges due to limited English proficiency among some staff members.

This hotel in Shanghai downtown offers clean and comfortable rooms with some amenities like a kettle, hairdryer, and safe. The staff is professional and polite, although there is room for improvement in customer service. The location provides easy access to downtown and the riverfront, but lacks in food quality and variety. The dining experience is enjoyable but can get busy. The facilities are well-maintained, making it a convenient choice for travelers.

The hotel's location is very relaxing, albeit a little dated, ideal for unwinding after a long day with pleasant staff. However, it lacks in hospitality and food quality/variety. The rooms are nice and clean, though some updating could be beneficial. The dining options are pretty standard, but there's a good variety of European and Asian dishes available.

The hotel rooms are really nice and clean, especially when the spotlight above the bed is on. The breakfast is buffet style. The service from the black suits staff was very helpful and pleasant, reminiscent of Japan, although the Reception and middle management staff in the same attire were slow and not as friendly. The location is in Shanghai downtown, looking impressive and relaxing, though a bit dated. The dining experience had a good selection but was busy and chaotic, suitable for accommodating different tastes. The facilities provided Dutch products.

The hotel offers spacious and modern rooms equipped with comfortable twin beds, a cozy sitting area, and convenient amenities. However, the language barrier with the service staff can be challenging. The location is relaxing, a bit dated but still pleasant, and in close proximity to many attractions. The dining experience provides a good variety of options but can get hectic. Overall, a comfortable stay with value for money.